🔒 Personal Data Protection

rm777 Privacy Policy

This policy clearly explains how rm777 collects, manages, and protects your personal information.

Last updated: 30 October 2026

This Privacy Policy ("Policy") applies to all players and visitors who use the rm777 website and services. Please read and understand this Policy before continuing to use the website. We take the security of your personal information seriously and protect it accordingly.

Section 1

Personal Information We Collect

rm777 collects only the information needed to provide our services. The information collected can be grouped into the following categories—

1.1 Information you provide directly

  • Name, date of birth, phone number, and email address
  • Information provided when registering an account
  • Information from payment and withdrawal transactions
  • Messages sent through customer support and Live Chat
  • Information provided when downloading content or filling out forms

1.2 Information collected automatically

  • IP address, browser type and version
  • Pages visited, clicks, and actions taken on the website
  • Gaming history, deposit and withdrawal records
  • Date and time of visits
  • Information collected from cookies and similar technologies

1.3 Information received from third parties

If you arrive through a referral, we may receive some referral-related information. Please note that information related to payment services such as KBZPay, Wave Money, and AYA Pay is governed by those services' own policies.

Section 2

How Your Information Is Used

Collected information is used only for the following purposes—

  • Account management: Creating, verifying, and maintaining your account
  • Payment processing: Handling deposit and withdrawal requests
  • Customer support: Resolving issues via Live Chat and email
  • Security checks: Preventing fraud, fake activity, and money laundering
  • Service Improvement: Studying how players use the site to improve and refine it
  • Legal Compliance: Ensuring our practices meet the requirements of applicable laws
  • Communications: Notifying you of service announcements and policy changes

We never sell or rent your personal information to third-party advertising companies under any circumstances.

Section 3

Cookie (Cookies) Policy

The rm777 website uses cookies. A cookie is a small data file stored in your browser by the website.

3.1 Types of Cookies We Use

  • Essential Cookies: Required for the website's core functions and to keep your login session active
  • Functional Cookies: Used to remember your language preference and custom settings
  • Analytics Cookies: Used to understand how the website is being used and to improve our service

3.2 Cookie Control

You can delete or block cookies through your browser settings. However, if you block essential cookies, some features of the website may no longer work correctly.

Section 4

Personal Information Sharing

We share your personal information with third parties only within the following limits—

4.1 Service Providers

We may share information with third-party service providers who handle payment processing, software support, and security checks. These providers may only use it as we direct and may not use it for their own purposes.

4.2 Legal Requirements

If required by a court, law enforcement authority, or legal process, we will disclose information as required by law. When we do so, we will notify you to the extent we are able.

4.3 Business Changes

In the event of a merger, acquisition, or transfer of assets, your personal information may be transferred. If this occurs, we will ensure it continues to be protected under this policy.

Section 5

Data Security Measures

rm777 has put in place technical and organisational security measures to protect your personal information—

  • SSL Encryption: All data transfers between the website and our servers are encrypted using SSL technology
  • Access Control: Access to personal information is restricted to authorised staff only
  • Audit Logs: Data access and changes are recorded and reviewed regularly
  • Security Patches: Any security vulnerabilities are fixed immediately

We are honest that no data transfer over the internet can be guaranteed to be 100% secure. We will protect your information to the best of our ability.

Section 6

Personal Information Retention Period

We will retain personal information only for as long as is needed to provide our service or to comply with legal obligations.

  • Active Account Records: Retained for the full period your account is open, plus a reasonable period after closure
  • Financial Transaction Records: Retained in accordance with financial legal requirements
  • Communication Records: Kept for a reasonable period to support customer service

If you request account closure, we will delete your remaining personal information, except for records we are required to keep by law.

Section 7

Players' Rights

You may exercise the following rights regarding your personal information, in accordance with applicable law—

7.1 Right of Access

You may ask us what personal information we hold about you, and we will handle your request in accordance with the laws applicable to you.

7.2 Corrections and Changes

If your personal information is incorrect, you can request a correction. Some changes can be made directly from your account settings.

7.3 Request for Deletion

You can request deletion of your data, except for information we are required to retain for service or legal purposes.

7.4 Right to Object

You can object to your personal information being used for advertising or marketing purposes.

To exercise any of the rights above, send an email to [email protected]. If we are unable to fulfil a request, we will provide a reasonable explanation.

Section 8

Protection for Users Under 21

rm777's website and services are intended only for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected data from a person under 21, we will delete it immediately. If you believe we may have collected personal information from someone under 21, please contact us immediately at [email protected].

Section 9

Policy Updates and Notices

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page and the "Last Updated" date will be revised. For significant changes, we will notify you via the email linked to your account.

Continuing to use the website after a policy change means you accept the revised policy. If you do not accept the changes, you may contact us to close your account.

Section 10

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you can reach rm777's customer support team—

We will handle all requests as promptly as possible, and we are fully committed to keeping your personal information protected at all times.

What You Should Know About Personal Data Protection

rm777 collects your information to create and verify your account, process payments, provide customer support, and prevent fraud. It is used only to handle what is needed for the service.

Your personal information is never sold or rented to third-party advertisers or any other companies under any circumstances. It is shared only with service providers, within strict limits.

Your information is kept only for as long as needed to provide the service and comply with legal requirements. Information that is no longer required after account closure or that has no legal basis for retention will be deleted.

If you block certain cookies, you can still browse the website, but your login session, language settings, and some site features may no longer work properly.

You can correct it yourself from your account settings. For information that cannot be changed through account settings, contact [email protected] to request a correction.

Yes — you can request deletion of your information, except for data that must be kept to provide the service or to meet legal requirements. Contact [email protected] to make the request.

If the policy changes, the "Last updated" date on this page will be updated. For significant changes, you will be notified by email linked to your account.