rm777 — Responsible Gaming
Gaming is a form of entertainment. At rm777, we protect you with self-control tools, self-exclusion options, and 24/7 support services.
Gaming is only fun when you stay in control
At rm777, we care deeply about every player's healthy gaming experience. We understand clearly that gaming is a form of entertainment, not a way to make money. That is why our platform displays responsible gaming tools and guidelines in a clear and straightforward way.
Anyone experiencing gambling-related problems — whether yourself or a family member — we are ready to help right away. This page explains how to use our tools to stay in control.
Our website is only for adults aged 21 and above. rm777 does not allow anyone under the age of 21 to participate in gaming.
The protection tools we provide
We have 6 tools ready to help you protect yourself and stay in control of your gaming.
Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, while increasing a limit has a set delay.
Time-Out
If you want to step away from gaming for a while, you can take a Time-Out from 1 day up to 6 weeks. During this period, access to your account will be blocked.
Self-Exclusion
If the problem becomes more serious, you can exclude yourself for 6 months, 1 year, or indefinitely. Promotional emails will also be stopped during this period.
Gaming History Access
You can check your gaming history, deposits, withdrawal records, and session time at any time to understand your gaming patterns.
24/7 Language Support
You can get help anytime in Myanmar language via Live Chat and Email. If gaming-related problems arise, our team will respond right away.
21+ Age Verification
Our platform is for players aged 21 and above only. After account registration, we may request information needed to verify your age.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, it is time to seek help.
- Feeling like you are spending beyond your budget and gambling more than intended
- Continuing to gamble to try to recover losses
- Neglecting family, work or health because of gambling
- Taking out loans or borrowing money to fund gambling
- Hiding gambling activity from family members
- Feeling depressed or anxious when not gambling
- Trying to stop gambling but failing and returning to it repeatedly
How to Get Help
If you feel that any of the above signs apply to you, please contact us through the options below or set self-restrictions on your account.
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1
Set limits from your account settings
Log in and open the "Responsible Gambling" settings to set your limits — they take effect immediately.
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2
Ask for support via Live Chat
You can request self-exclusion or a Time-Out through our 24-hour Myanmar-language Live Chat.
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3
Contact us by Email
You can request self-exclusion by emailing [email protected] and our team will assist you.
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4
Seek professional help
If you need professional support, please contact health authorities or medical specialists — our support team can help you find them.
24/7 Support in Your Language
Live Chat and Email support are available in Myanmar language. We are always ready to help with any gambling-related issues. Email: [email protected]
Details of Self-Control Tools
Learn more about how each control tool on rm777 works.
Deposit Limit
Players can set daily, weekly or monthly deposit limits after reviewing their personal activity history. Decreasing a limit takes effect immediately, while increasing one may take up to 24 hours. This tool is designed to help our players avoid overspending their budget.
Time-Out
You can set the Time-Out tool from 24 hours up to 42 days to temporarily step away from gambling. Your account can only be reopened once that period has ended, and our services will not be accessible during that time.
Self-Exclusion
If you need stronger control, you can self-exclude for 6 months, 1 year or indefinitely. The exclusion can only be lifted after the period ends by making a request to the support team. Promotional emails and personal offers are also paused during this period.
Session Time Limit
You can limit the amount of time you play in a single session. Once the set time is reached, our system will send you a reminder and you can decide whether to continue or stop. Managing your own session time is a good healthy gambling habit.
Gambling Alerts
An email alert will be sent once you reach 80% of your limit. We provide this alert so you can review your gambling budget again.
Gambling History Review
You can check your gambling records on your account at any time. By reviewing your deposits, withdrawals, session history and losses over a given period, you will be able to analyse your gambling patterns clearly.
Responsible Gambling Policy
We recommend following the guidelines below so you can enjoy gambling as a source of entertainment —
Gambling is not a way to earn income — it is entertainment only.
Never use money you cannot afford to lose in your gambling budget.
Set your budget limit before you start playing and stick to it.
Set a time limit in advance so you only spend a set amount of time playing each day.
Avoid going back to play again after a loss in an attempt to win your money back.
Avoid playing when your judgment is impaired, as it leads to poor decisions.
Play more responsibly going forward
Log in to rm777 to set control tools and enjoy a healthy gambling experience. If you have questions, you can read the FAQ.
Responsible Gambling — Questions & Answers
Where you can play on rm777
Alongside responsible gambling, take a look at rm777's main game sections.